Stuck with an IT system that’s not working for you?
Have you endured months of hassle installing a system that no-one likes and your operational performance is suffering?
This has caused your costs to increase, your productivity has decreased, and you have damaged your valuable reputation in the eyes of your customers.
You can’t get rid of the system - but there are practical things you can do….
The Good News - It’s not the software!!
Perhaps surprisingly, it’s not a problem with the software. All the top systems offer excellent functionality and masses of features and the disaster stories are certainly not limited to one or two brands.
So what is still going wrong?
We have found that the problems can be grouped into 5 main categories. Any particular disaster will contain one or a combination of these underlying causes
1. The Board buy in to transparency and consistency and the operating divisions have to deal with the “one size fits all” solution
2. Inappropriate configuration and parameter settings
3. Poor data integrity and accuracy
4. Lack of knowledge about processes and their interaction
5. Reporting that is not helping to manage or improve processes
At hba we have over 15 years experience in fixing these problems for a wide range of companies in a wide range of industries. We help businesses avoid the problems at the planning and implementation stages and we also help companies to turn round failures that have already happened.
Click the link below to view our white paper on IT disasters and how to avoid them…
“5 practical steps you can take when your IT system is dragging down operational performance”
Download our intro brochure on IT Disasters here:- Intro Brochure